Shipping policy
Last updated: June 2026
1. Order Processing Orders are processed within 1–2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
2. Shipping Destinations & Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Netherlands (domestic) | 1–2 business days |
| Belgium, Luxembourg | 2–4 business days |
| Germany, France, Austria | 2–4 business days |
| Poland, Czech Republic | 4–7 business days |
Delivery times are estimates and may vary due to carrier delays.
3. Shipping Costs Shipping rates are calculated at checkout based on your delivery address and order total.
4. Customs & Duties All destinations we ship to are within the EU — no customs duties apply.
5. Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at info@lotusandrose.nl. We will investigate with the carrier and resolve the issue as quickly as possible.
6. Contact info@lotusandrose.nl | lotusandrose.shop